Useful Information

Check In

Check-in is from 3pm (Pacific Time). Please let us know if you believe you may arrive after 7pm so that we can make any necessary arrangements.

Check out

Checkout time is 11.00am.

Cancellation Policy

Notice of cancellation of any part of your stay must be given by 3pm at least 48 hours before your intended date of check-in to avoid the full room charge.

If we are able to re-let any of the nights that you have cancelled, we will not charge for those nights.

We strongly suggest travel insurance to protect you from changes to your plans which are beyond your own control.


Please reserve your room by using our online booing system (see the ‘Book Now’ buttons at the top/bottom of the page), or contact us toll-free on 1-800-596-2337 (1-250-352-3226 if you are outside North America).

Nothing is charged to your card until your check-in date.

Payment options

Visa, Mastercard, American Express, Interac/Debit, and Canadian dollars.


We regret that we don’t have the facilities to accept pets at the hotel.


Smoking is possible in the outside areas – the garden terrace and the rear sun-deck.